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First step of Getting Started poster with text 'Roles and Responsibilities'. Second step partly visible with text 'Personas'.

Getting Started

Nine easy steps to get started with accessibility

But how do I make my work accessible? Where do I start? These are often the first questions after awareness of accessibility.

Getting Started steps
Child looking intently focussed while reading a magazine.

Social Model

Clear, simple, consistent and understandable content for all users to comprehend. Where, when and how to supply extra text for clarity is where this section adds value to a more inclusive world. Check out the advice based on lots of research!

Do's and Dont's

Three headings of posters with text: 'Autistic spectrum', 'D/deaf or hard of hearing', and 'Dyslexia' all followed by 'Designing for these users'.

The dos and don’ts of designing for accessibility are general guidelines, best design practices for making services accessible. Currently, there are six different posters in the series that cater to users.

More on Do's and Dont's

Use Personas

15 avatars used to represent different persona's.

A persona is a fictional characterization of a user

Personas are hypothetical archetypes of actual users. They are not real people, but they represent real people during the design process. The purpose of personas is to make the users seem more real, to help designers keep realistic ideas of users throughout the design process.

Woman with a facial expression suggesting she's wondering about something.

Responsibilities

What is your role in accessibility?

Everyone should play his or her part for inclusive design, find out what's yours:

Box of tools on a keyboard.

Use Tools

An accurate selection of quality tools

Tools can help you find a wide range of accessibility issues. Developers and designers have to look no further and get a solid starting point by using this selection. They can be sure that they are using the same tools as their peers.